Tuesday, 05 December 2023
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                                                   It is the Responsibility of the Customer to Read and Understand the Terms and Conditions


                                                           before Purchasing Travel Services through the Solstar Travel.



Terms and Conditions

Solstartravel.com is registered with TICO (Travel Industry Council of Ontario, TICO Registration No: 50017704). Solstartravel.com’s customer funds are protected by TICO’s Travel Industry Compensation Fund, no matter where you live.

It is the responsibility of the customer to read and understand the Terms and Conditions before purchasing travel services through the Solstartravel.com website.

The customer must be at least 18 years of age. The customer must agree to all of the Terms and Conditions listed on this page.


Price and Content

All prices quoted in this website based on Tour Operator system / the End Supplier’s system (Airlines, Hotels, etc…). Any changes in price may occur before, during or after a purchase, as a result of price changing made by the supplier. Prices and availability are not guaranteed until final confirmed.

All informational contents on this website, such as Hotel images, depended on the supplier’s system, may not be an exact representation.


Payment and Insurance

Payment for online bookings is required in full at the time of booking. Payment can be made using Visa, Master Card or American Express. Once a booking has been made, the tickets are 100% Non – Refundable. Any necessary changes will result in additional charges as permitted by the supplier. Using a third party credit card for booking, the proof of documents will be required: a copy of the credit card front and back, a copy of the cardholder’s driver’s license front and back, and written confirmation from the cardholder. All fraudulent purchase will be investigated and prosecuted.

There are some different types of travel insurance packages available and the purchase of insurance is customer optional decision. There are many good reasons why you need travel insurance. We strongly recommend you buy travel insurance, such as Trip Cancellation Insurance, Emergency Medical Insurance, and Travel Accident Insurance.


Confirmation and Delivery

Please ensure that the spellings of all passenger names are correct, and must match the name on their travel documents. Please double check the passenger names, date of birth, destination, dates, and email address etc. before completing your booking. After a booking has been made, the customer will receive a confirmation email. It is the responsibility of the customer to ensure all the information on the confirmation email is correct.

When you book a trip on our website, your e-ticket and supporting information will be sent to you by email.

When you book a trip on the telephone or in person at our office, you may choose to get your e-ticket and supporting information by mail. Some fees (such as postage) will be charged. Or you may pick them up at our office.



It is the responsibility of the customer to get all required documentation (such as Valid Passports and Visas) before travel departure. If you are unsure of the requirements for the Country you are traveling to or for any other documentation inquiries, please visit the Department of Foreign Affairs and International Trade Canada Website (www.Travel.gc.ca).


Third Party Suppliers and Links

This website contains links to other websites. These links are provided for your convenience only. Solstartravel.com does not control these websites and is not responsible for their contents.

All travel packages, airfares, cruise fares, images and other informational contents on this website are all from the Third Party Suppliers (Tour Operators / Airlines, Hotels etc…). Solstartravel.com has no control on these. Solstartravel.com is merely a seller and is no way responsible for incidents brought upon or caused by any of the third party suppliers.

It is the responsibility of the customer to refer to the Terms and Conditions of the appropriate third party supplier.




                            Terms and Conditions are subject to Change without Notice at the sole discretion of Solstar Travel.




Toronto,  Ontario,  Canada.

Phone: 416-498-5888
            1-877-712-5888 (Canada and USA)

E-mail: info@solstartravel.com

TICO Registration: 50017704.



IATA         TICO         CLIA